Are you well organised, with good attention to detail and with experience in accounting software?
If so, you may be interested in this new and varied position with MazingTree, a small expanding IT support company based in Mannamead, Plymouth,
This position includes;
Maintaining records of a variety of online accounts, to ensure customer billing is accurate.
Preparing and issuing Sales Invoices, including credit control.
Dealing with purchase invoices.
Responding to general enquiries, by telephone and email.
General office management.
You must have experience of accounting software, ideally Xero Accounts, have good English (written and spoken), and an excellent telephone manner.
Hours to suit, minimum 16hrs per week.
Salary £7.50 – £8.50 per hour depending on experience.
Interested? Please email your CV and covering letter that outlines how you meet the above requirements, and email to:
We are proud to announce that we are now offering Veeam Cloud Connect – Backup as a Service (BaaS), which we have started to offer as we were not able to find cost effective solutions for our IT Support customers. We felt they were too expensive, or didn’t have support when it was needed, so we built our own Cloud Storage system.
MazingTree Cloud Connect is a backup solution for companies that need to protect their data. The service allows backups from all machines from a single PC to Multiple Physical or Virtual servers.
Veeam Cloud Connect links seamlessly into your Veeam Backup and Replication software, or for standalone machines, the simple Veeam Agent for Windows. When you sign up we provide the necessary details for your Veeam software access our Veeam Cloud Connect. It’s a very simple process and we can sort it all out for you if you wish.
Generally we offer this to our existing Support customers, but also to other companies requiring Veeam Cloud Connect Backup.
£49.95 / Month 1TB storage for up to 3 Virtual Servers (also requires Veeam Backup and replication software)
Lower cost options for single PCs and Servers, from £10.00 per month.
If you value your data and want to protect it now, then call 01752 540540, or email:
We can now offer FTTC (Fibre to the cabinet) and also FTTP (Fibre to the premises) if these services are available for your physical location –
Please call us for a quote, and to discuss the options available to you. If you would like to check for yourself what broadband we can supply to your premises please click here:
Click below, or see the Broadband Tab for more information on Broadband supply.
FTTC gives speeds of up to 80Mb/s, with an up to 20Mb/s download. This is dependent on the distance your premises are from the local Openreach cabinet in your area.
FTTP gives speeds of up to 330Mb/s. We have several customers using FTTP in Cornwall where a few select areas have access to this technology.
or call us now on 01752 540540
4G technology offers good excellent speeds and with generally excellent coverage from EE in the South West we can now offer this technology as a viable alternative where existing Broadband installations are either not possible, very slow, or excessively expensive.
With speeds of 20 to 30Mb/s or more 4G, also known as LTE, offers a faster internet connection than is available with ADSL2+ and in some cases better than Fibre Broadband where long telephone lines can sometimes mean very slow speeds. This is often true in rural areas, but many Business Parks in Plymouth and other paces one would expect decent connectivity also have poor connectivity. This is because the Fibre rollout focuses on number of connections against funds committed to a project, and a business appears to have no more weighing than a single home connection when it comes to prioritising the FTTC rollout. In this respect business parks without much housing nearby can have a low density of connections per cabinet compared to a densely populated residential area. Also businesses that are directly connected to an exchange are currently out of luck when it comes to FTTC upgrades, so many businesses in the city centre area only have access to ADSL2+ technology.
We have business grade routers that take a 4G sim card, with good quality antennas and extension cables, that really make the the most of the available 4G signal. The 4G connection can be used as a backup for failover or as your primary connection.
With prices for SIM cards now down to £25/Month for 25GB of data on a 30 day contract, and £50 for 50GB on 24month contracts, this compares favourably with the cost of a Fibre broadband connection, which would cost around £50 per month by the time you weigh in the cost of the Telephone line and the FTTC connection.
The connections perform well, and allow for fast browsing and even HD Video streaming, although that would soon eat into your monthly allowance, so we recommend 4G for business use where staff are generally using email and carrying out online work, without large data needs.
If you’d like to know more please call us on 01752 540540
Updated: The Connection Scheme has now closed.
MazingTree is now able to offer Superfast broadband using FTTC or leased lines by using the Connection Voucher scheme. This means that businesses in Plymouth and Exeter (depending on post code) can obtain up to £3000 towards improving there access to the Internet.
As an approved Connection Voucher supplier we can supply a complete Support and installation service so we can visit your site and ensure the connections we provide are properly implemented into your existing systems.
Please call us on 01752 540540 to find out how we can help you improve your internet connection.
Mazingtree are delighted to have been approved into the Buy with Confidence Approved Trader Scheme. Solve all of your IT problems using a company you can trust.
0870 and 0845 numbers are used to create a Non geographical number but the caller will pay more than the standard national rate for the use of these services.
For 0870 it is often likely the destination will make money from the call and they are often very expensive.
0845 numbers tend to be provided to companies for free, or for a small monthly fee, but the company selling the number makes a small amount from the inbound call. With 01 and 02 (and 03 Charity numbers) then the rate is the standard UK National rate.
One way of saving money on telephone calls is to avoid using 0870 and 0845 by searching for an alternative using ‘Say No to 0870’. THis also listes 0845 and other premium rate numbers.
Just type in the number you have without any spaces, and for many larger companies there will be the underlying landline number. Clearly if you don’t get through then you should try the original number given as the 0870 and 0845 may have been redirected to another landline over time.
One example is Barclays Bank, where the 0845 number given can be replaced by a landline but also there is 0800 Freephone number – even better!
The reasons for using 0845’s are valid. Companies often wish to have a non geographic presence to help them move office in the future, or perhaps so that they can redirect the number, but with recent changes in the industry 01, 02, and 03 numbers can be held in the “cloud” and redirected to a landline, or even better to a VOIP phone system so that callers pay a reduced rate and there is no inbound cost for the owner of the number.
If you want to know more about number mobility, or you are thinking of moving office and need to take your number with you to the new office location then please get in touch with us.
MazingTree are able to offer a full range of telecoms services:
- Standard ADSL2 broadband
- Fibre Broadband
- Analogue telephone line installation – we can also take over and reduce your existing call charges in most cases.
- VoIP Services
- Ethernet First Mile (EFM)
- ISDN (But we’d have to ask why you’d still be using this, give us a call if you don’t understand why!)
- SIM card for iPAD
- Mobile phone contracts from 1 line upwards.
MazingTree Superfast (FTTC) Business Broadband pricing
Fibre 50 – £29.99/month ( Up to 40MB/s download speed, Up to 10Mb/s upload, 50 GB data per month, 5:1 Contention ratio, Public IP address included)
Fibre 100 – £34.99/month ( Up to 80MB/s download speed, Up to 20Mb/s upload, 100 GB data per month, 5:1 Contention ratio, Public IP address included)
Fibre 200 – £39.99/month ( Up to 80MB/s download speed, Up to 20Mb/s upload, 200 GB data per month, 5:1 Contention ratio, Public IP address included)
Fibre Unlimited – £57.99/month ( Up to 80MB/s download speed, Up to 20Mb/s upload, Unlimited GB data per month, 5:1 Contention ratio, Public IP address included)
Note: Actual speeds are estimated before we place an order. We generally recommend Fibre 100 unless you estimated speed is less than 40Mb/s, where Fibre 50 may suffice. 100GB per month is generally more than adequate for most businesses.
If you are comparing prices, remember that Residentail products generally have poorer customer service and high contention ratio of around 25:1 or even 50:1 for many of the really cheap deals so you are sharing your bandwidth with up to 25 or 50 other lines/customers in your area.
To place an order CALL NOW on 01752 540540
Or alternatively email: firstname.lastname@example.org
If you have recently installed Windows 8 you may find some of the following shortcuts are useful, particularly if you find using the Mouse to get the Charms (Right hand side menu) to pop up very frustrating.
The Charms menu shortcut (Windows key + C) is a lifesaver for anyone remote controlling Windows 8, especially if you have dual monitors, as it’s impossible to get the menu to pop up any other way – Thanks Microsoft! Normally you would knock your mouse against the top right corner of the above Metro Start screen (shown left) – the Charms menu appears down the right hand side.
Other shortcuts and tips are listed below:
Go to the Desktop (Win+D), then ALT+F4
Win+C: Open charms
Win+Q: Search charm
Win+H: Share charm
Win+K: Devices charm
Win+I: Settings charm
Win + P: Connect to a Projector
Win+Q: Search apps (tip: an even easier way to search apps is to just begin typing from the start screen)
Win+W: Search settings
Win+F: Search files
Windows 8 Apps
Win+Z: Get to app options
Win+.: Snap app to the left
Win+Shift+.: Snap app to the right
Ctrl+Tab: Cycle through app history
Alt+F4: Close an app
Win+D: Open Desktop
Win+,: Peek at desktop
Win+B: Back to desktop
Win+X: Open system utility settings menu
Win+PrntScrn: Take screenshot and save to Pictures
Win+Tab: Open switch list
Win+T: Preview open windows in taskbar
Win+U: Open Ease of Access Center
Ctrl+ESC: Start screen
Win+Enter: Open Windows Narrator
By utilising a combination of technologies and best of breed partners we can provide a Telephone system for your South West based business. Being local to Devon and Cornwall we offer a personal service.
Our Low Cost, High specification 3CX business telephone systems will typically save 25-50% on call charges and line rentals when compared with traditional systems.
If you are thinking of moving office or upgrading your old phone system then please call us now to get a free quote and excellent free advice. If we can’t help or what we offer isn’t the right solution for your business then we’ll happily point you in the right direction for free.
Please see the Phone Systems Tab for more details or better still talk to a human on 01752 540540.
Or drop us an email at and someone will call you back.