0870 and 0845 numbers are used to create a Non geographical number but the caller will pay more than the standard national rate for the use of these services.
For 0870 it is often likely the destination will make money from the call and they are often very expensive.
0845 numbers tend to be provided to companies for free, or for a small monthly fee, but the company selling the number makes a small amount from the inbound call. With 01 and 02 (and 03 Charity numbers) then the rate is the standard UK National rate.
One way of saving money on telephone calls is to avoid using 0870 and 0845 by searching for an alternative using ‘Say No to 0870’. THis also listes 0845 and other premium rate numbers.
Just type in the number you have without any spaces, and for many larger companies there will be the underlying landline number. Clearly if you don’t get through then you should try the original number given as the 0870 and 0845 may have been redirected to another landline over time.
One example is Barclays Bank, where the 0845 number given can be replaced by a landline but also there is 0800 Freephone number – even better!
The reasons for using 0845’s are valid. Companies often wish to have a non geographic presence to help them move office in the future, or perhaps so that they can redirect the number, but with recent changes in the industry 01, 02, and 03 numbers can be held in the “cloud” and redirected to a landline, or even better to a VOIP phone system so that callers pay a reduced rate and there is no inbound cost for the owner of the number.
If you want to know more about number mobility, or you are thinking of moving office and need to take your number with you to the new office location then please get in touch with us.
If you have recently installed Windows 8 you may find some of the following shortcuts are useful, particularly if you find using the Mouse to get the Charms (Right hand side menu) to pop up very frustrating.
The Charms menu shortcut (Windows key + C) is a lifesaver for anyone remote controlling Windows 8, especially if you have dual monitors, as it’s impossible to get the menu to pop up any other way – Thanks Microsoft! Normally you would knock your mouse against the top right corner of the above Metro Start screen (shown left) – the Charms menu appears down the right hand side.
Other shortcuts and tips are listed below:
Go to the Desktop (Win+D), then ALT+F4
Win+C: Open charms
Win+Q: Search charm
Win+H: Share charm
Win+K: Devices charm
Win+I: Settings charm
Win + P: Connect to a Projector
Win+Q: Search apps (tip: an even easier way to search apps is to just begin typing from the start screen)
Win+W: Search settings
Win+F: Search files
Windows 8 Apps
Win+Z: Get to app options
Win+.: Snap app to the left
Win+Shift+.: Snap app to the right
Ctrl+Tab: Cycle through app history
Alt+F4: Close an app
Win+D: Open Desktop
Win+,: Peek at desktop
Win+B: Back to desktop
Win+X: Open system utility settings menu
Win+PrntScrn: Take screenshot and save to Pictures
Win+Tab: Open switch list
Win+T: Preview open windows in taskbar
Win+U: Open Ease of Access Center
Ctrl+ESC: Start screen
Win+Enter: Open Windows Narrator
This article I found has useful guidance on creating PDF’s from Office applications such as Word, Excel and other MS Office applications.
It is also possible to save as a PDF in Office 2007, but you will need to download and install the Free Microsoft Add-in here:
For other applications, we also find Cute PDF a useful tool, as it works as a printer. If you can print what you need, then you can also create a PDF from it using this tool.
If you need any further advice on helping you get your work done then please give us a call.
Several clients have asked how to create a Signature in Outlook, so I thought I’d post it share it here.
Having a signature block saves time when you write emails, and ensures that you have make a consistent impression with those you communicate with.
To create a new Signature Block
Start by getting to the Signature setup screen, this is easily reached by starting from the new email screen.
Now select- Insert, Signature – then Signatures.
This should give you the following screen (click the image below to enlarge)
You can now create a New Signature and paste in the content, or edit an existing Signature.
Once you have your signature(s) set up, then you can select the Choose Default Signature settings on the right, so it automatically appears when you start a new email, and when you reply. I use a shortened version for replies, as often the logo doesn’t work if I’m replying to someone that wrote to me in plain text.
You can select alternative signatures by a quick right click on the signature when you are creating or replying to an email (don’t right click the actual logo though as that doesn’t work)
If you do need some extra help, or have signatures to roll out across your company, then MazingTree can help, please do get in touch.