Number portability and saying no to 0870

0870 and 0845 numbers are used to create a Non geographical number but the caller will pay more than the standard national rate for the use of these services. 

For 0870 it is often likely the destination will make money from the call and they are often very expensive. 

0845 numbers tend to be provided to companies for free, or for a small monthly fee, but the company selling the number makes a small amount from the inbound call.  With 01 and 02 (and 03 Charity numbers) then the rate is the standard UK National rate.

One way of saving money on telephone calls is to avoid using 0870 and 0845 by searching for an alternative using ‘Say No to 0870’. THis also listes 0845 and other premium rate numbers.

Just type in the number you have without any spaces, and for many larger companies there will be the underlying landline number.  Clearly if you don’t get through then you should try the original number given as the 0870 and 0845 may have been redirected to another landline over time.

One example is Barclays Bank, where the 0845 number given can be replaced by a landline but also there is 0800 Freephone number – even better!

The reasons for using 0845’s are valid. Companies often wish to have a non geographic presence to help them move office in the future, or perhaps so that they can redirect the number, but with recent changes in the industry 01, 02, and 03 numbers can be held in the “cloud” and redirected to a landline, or even better to a VOIP phone system so that callers pay a reduced rate and there is no inbound cost for the owner of the number.

If you want to know more about number mobility, or you are thinking of moving office and need to take your number with you to the new office location then please get in touch with us.



Windows 8 Shortcuts – Charms, Search, Shutdown, Desktop plus more

If you have recently installed Windows 8 you may find some of the following shortcuts are useful, particularly if you find using the Mouse to get the Charms (Right hand side menu) to pop up very frustrating.

Windows_8_Metro Startscreen_

The Charms menu shortcut  (Windows key + C) is a lifesaver for anyone remote controlling Windows 8, especially  if you have dual monitors, as it’s impossible to get the menu to pop up any other way – Thanks Microsoft!  Normally you would knock your mouse against the top right corner of the above Metro Start screen (shown left) – the Charms menu appears down the right hand side.


Other shortcuts and tips are listed below:


Go to the Desktop (Win+D), then ALT+F4

(This article is a bit technical but describes how to create a Shutdown menu)


Win+C: Open charms

Win+Q: Search charm

Win+H: Share charm

Win+K: Devices charm

Win+I: Settings charm



Win + P: Connect to a Projector


Win+Q: Search apps (tip: an even easier way to search apps is to just begin typing from the start screen)

Win+W: Search settings

Win+F: Search files

Windows 8 Apps

Win+Z: Get to app options

Win+.: Snap app to the left

Win+Shift+.: Snap app to the right

Ctrl+Tab: Cycle through app history

Alt+F4: Close an app


Win+D: Open Desktop

Win+,: Peek at desktop

Win+B: Back to desktop


Win+X: Open system utility settings menu

Win+PrntScrn: Take screenshot and save to Pictures

Win+Tab: Open switch list

Win+T: Preview open windows in taskbar

Win+U: Open Ease of Access Center

Ctrl+ESC: Start screen

Win+Enter: Open Windows Narrator

Credits to CNET

Saving as PDF from MS Office applications

This article I found has useful guidance on creating PDF’s from Office applications such as Word, Excel and other MS Office applications.

It is also possible to save as a PDF in Office 2007, but you will need to download and install the Free Microsoft Add-in here:

For other applications, we also find Cute PDF a useful tool, as it works as a printer. If you can print what you need, then you can also create a PDF from it using this tool.

If you need any further advice on helping you get your work done then please give us a call.



Top Tip – Creating Signatures in Outlook 2010

Several clients have asked how to create a Signature in Outlook, so I thought I’d post it share it here.

Having a signature block saves time when you write emails, and ensures that you have make a consistent impression with those you communicate with.

To create a new Signature Block

Start by getting to the Signature setup screen, this is easily reached  by starting from the new email screen.

Now select- Insert, Signature – then  Signatures.

This should give you the following screen (click the image below to enlarge)

You can now create a New Signature and paste in the content, or edit an existing Signature.

Once you have your signature(s) set up, then you can select the Choose Default Signature settings on the right, so it automatically appears when you start a new email, and when you reply.  I use a shortened version for replies, as often the logo doesn’t work if I’m replying to someone that wrote to me in plain text.

You can select alternative signatures by a quick right click on the signature when you are creating or replying to an email  (don’t right click the actual logo though as that doesn’t work)

If you do need some extra help, or have signatures to roll out across your company, then MazingTree can help, please do get in touch.